General issues
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Whether activity of the Cryptengram LLC company is legal?
The Cryptengram LLC company received the goverment registration of the USA, but at the same time has the right to perform investing and trading operations worldwide, providing reports on the activity according to precepts of law of jurisdiction of the USA.
In more detail you can learn about documents and registration data of our company in the “About Us”, “Guarantees” and “Contacts” sections.
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How does happen the process of a profit forming of for the company and investors?
The stated profitability on each of investment offers from our company forms and becomes guaranteed available to our investors as result of the actual programmes of automated cryptocurrency trading in implementation in trading process of the investors money. The profit got thus is risk-free. At the same time, the company provides guarantees on profitability on any of investment plans, providing to each investor profit under any circumstances. In more detail you can study our investment sentences in the “Investments” section.
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How is it safe to use the company website?
The website of the company is equipped with all necessary means, doing its use absolutely safe both in terms of safety of transmitted data, and in terms of counteraction to malicious applications including a phishing and also from the point of view of carried out financial actions by investors when using the account. Besides, work of the website of the company is implemented with use of the most modern and powerful servers which do not allow to influence to DDoS-attacks on steady work of the website in real time.
Security
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May I create several accounts in a system?
If you create more than one account in our system, then all your accounts will be frozen. Access to such accounts will be suspended, and funds which can be on these accounts will be returned minus the got profit. Thus, creation of multiaccounts on the website of our company is forbidden.
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How is safe providing personal data at registration on the company website?
We guarantee confidentiality of any, provided by you, information. Including personal data, payment data, name, E-mail and any other personal information. Any infos provided by the investor will be stored by the system of the website of the company in the conditions of full confidentiality and nondisclosure to the third parties except the cases provided by the international legislation and the corresponding precepts of law of the legislation of the USA.
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How is it safe and secure to invest in your business?
Investing in our company is guaranteed safely. You can always be sure that your money will work steadily and bring you profit. In the “Guarantees” and “Deposit insurance” sections you can find out more about our guarantees concerning investment safety in our company.
Investment technology
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What payment systems does the company work with?
To date, the company invites its investors to invest using the following electronic payment systems: Perfect Money, Payeer, Bitcoin, Litecoin, Etherium, Ripple.
We also work directly with banks: you can invest in Cryptengram LLC by direct bank payment.
For banks in the USA and Canada, we accept payment at our details at Chime Financial Inc (USA). For banks of the European Union, Russia, Ukraine, Belarus, Kazakhstan and other countries included in the SWIFT system of international bank payments, we accept payment at our British office details - at Wirex Limited (UK).
In addition, in the near future the investing process will also be supported by Visa and Master Card.
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How long does it take for the money earned to get on my wallet after the payment request is created?
After you create a payment request, the money will be transferred to your wallet no later than 24 hours.
To transfer to your bank account - the minimum withdrawal amount is $ 500. For the most comfortable investments, you can always change the withdrawal method to any convenient payment system.
Financial operations
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What is the minimum amount of investment?
Minimally you can invest $20.
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What is the maximum amount of investment?
Since we do not limit the number of deposits made by any client, accordingly, there are no restrictions on the maximum possible amount of investments. However, one-time deposit is possible up to $25,000.
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What is the minimum amount that can be paid?
Each investor can create a request for payment of funds by specifying the minimum: 1 USD, 0.0014 BTC, 0.01 ETH, 0.05 LTC.
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What is the maximum amount allowed to be paid?
The company does not set limits on the maximum amount allowed to be paid.
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Which days performs the interest accruals for your investment plans?
In accordance with all investment offers of our company, interest on created investments is accrued daily, including on weekends.
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Do you have any additional fees or hidden payments?
The company does not charge any additional fees or hidden payments to its clients for fund adding or withdrawal. Only the most transparent business relationship.
Personal account
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At registration I mistakenly specified incorrect number of a ewallet. How can I edit it?
After completion of a registration peocess it is impossible to change payment data on your own. To make changes to your payment data, you should email to support, having stated a question entity. In the shortest time our specialists will help you to solve this problem.
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I want to replace E-mail specified by me at registration. How am I able to do it?
After completion of a registration peocess it is impossible to change E-mail address on your own. To change E-mail, you should email to support, having stated a question entity. In the shortest time our specialists will help you to solve this problem.
Affiliate program
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I have no active deposit. Do I have an opportunity to earn, inviting new participants?
The company created the program of partnership under the terms of which each client of the company has the right to earn a partner reward regardless of whether it has an active deposit in the program, or not.
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In what currency can I earn the funds added to me in the form of partner reward for the deposit made my referral?
All financial transactions performing provide use of the relevant electronic payment systems. It means that if your partner used electronic payment system Bitcoin at a deposit, for example, you earn that partner reward for this deposit in BTC too.
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What advertizing materials are available to use for the purpose of acquaintance with the program of the company of new participants?
In addition to a referral link, you can use banners. You can find banners in the “Advertising materials” section.
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I forgot the password for sign in the account. What should I do?
To recover the password for authorization on the company website , use password recovery form. At the same time, we strongly recommend you to write and store in the safe place your these authorizations in order to avoid difficulties with anentering to the the company website.
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What working schedule of support?
We do everything possible for improvement of our services. Therefore you can contact to our support 7 days a week, without days off.